YOUR ACCOUNT AND YOUR DATA

Delete your account

You decide. The process is free and requires identity verification.

How would you like to request deletion?

From the app

With account access
  1. Open Profile → My account
  2. Go to Privacy and data
  3. Select Delete my account and confirm

The process begins when you confirm in the app.

What happens to your data

Deleted

  • Your account identity and access
  • Answers, sessions, and evaluations
  • Progress and saved questions
  • Saved interviews and job analyses
  • Resume-analysis and account activity history

If your account uses Sign in with Apple, Next Tech Role also revokes its authorization associated with your Apple ID during the deletion process.

Retention exceptions

We may retain the minimum technical records required for legal, accounting, fraud-prevention, or security reasons.

Pseudonymized identifiers may be retained for up to 48 hours. The account email address is kept temporarily to send you the deletion confirmation.

App Store and Google Play purchasesDeleting your account does not cancel or refund store purchases. Restoring a purchase does not restore deleted data.

Deleting a Next Tech Role account does not cancel, refund, or otherwise modify purchases processed through the Apple App Store or Google Play. Such purchases are governed by the applicable terms and billing systems of Apple or Google.

Store-managed purchase entitlements may remain associated with a user's Apple ID or Google Play account after a Next Tech Role account is deleted. If the user later creates a new Next Tech Role account, an active or eligible store purchase may be restored to the new account where supported.

Restoration restores only the access associated with a purchase that remains valid or is otherwise eligible for restoration; it does not restore data deleted from the previous account. Deleted progress, practice history, saved content, profile information, analytics history, and other account data remain deleted.

Deleting a Next Tech Role account is not a request for a refund. Any refund request must be handled according to the applicable Apple App Store or Google Play policies.

View retention and confirmation detailsFull details on deletion, record retention, identifiers, and confirmation.

Deletion is free. Once completed, deletion of your Next Tech Role account data is irreversible. Your Next Tech Role account is removed together with its associated personal data, subject to legal, accounting, fraud-prevention, or security retention exceptions.

Your data is deleted or de-identified, subject to legitimate retention exceptions.

When you delete your account from the app, the process begins immediately. Requests submitted through support are processed after your identity has been verified.

We never delete an account from an unverified email request.

Record retention

We may retain, for as long as necessary, the minimum technical records required to complete, audit, or protect the deletion process, in accordance with our legal, accounting, fraud-prevention, and security obligations.

After account deletion, we may temporarily retain pseudonymized identifiers for security and abuse-prevention purposes for up to 48 hours. Sign-in provider identifiers are not retained in plain text.

To send you the deletion confirmation, the email address on the account is kept temporarily while the process completes. It is cleared as soon as the confirmation is sent or can no longer be sent, and the related record is deleted within approximately 48 hours. Copies kept by our email provider for delivery are subject to its own retention policies.

Questions? We're here to help.

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